- What counts as an active subscriber?
- Someone who received or read a notification during the billing period. A user who has not been sent anything and has not opened the bell does not count, and a user who churned last year never counts again.
- Is the number of notifications limited?
- No. Send one person a thousand notifications or a thousand people one; the price is the same. Charging per notification would make you ration the thing the product exists to do.
- How does the embed authenticate?
- Your backend mints a short-lived token naming one user, signed with your app key. The embed presents it and can read that person’s inbox and nothing else — it cannot publish, and it cannot see another user. Your app key never reaches a browser.
- What happens if my card fails?
- Publishing stops. Your users keep seeing the notifications they already have, because taking their inbox away would punish them for something between us and you.
- Is delivery really real-time?
- Yes, over Server-Sent Events, and the inbox is stored in PostgreSQL rather than replayed from a channel — so a user who was offline still sees everything in order when they come back. Nothing is lost if the stream drops.
- Does it work without JavaScript frameworks?
- It is a custom element. It works in React, Vue, Svelte, Rails, Django or a plain HTML page, and it is 2.7 KB gzipped with no dependencies.